2. KYC & Profile Creation

Estimated time: 10–15 minutes
Documents needed: PAN Card, GST Certificate, Cancelled Cheque or Bank Statement

This stage uses advanced OCR and real-time government API integrations to read your uploaded documents, verify them against official databases, and auto-populate your application — minimising manual data entry.

Step 2.1 — Upload Your Primary Documents

You will see a secure upload area with designated drop zones for each document type.

Drag and drop your document into its respective zone, or click Browse to select from your device.
Watch the status sidebar on the right. Documents are processed in real-time:
- 🟢 Uploaded & Verified — Document read and accepted. Proceed.
- 🔴 Failed — File could not be read. Re-upload a clearer copy.
Repeat for all required primary documents.

⚠️
Original Documents Only Upload scans of the original documents only. Photocopies, printouts, or scans of photocopies are rejected as per policy.

💡 Upload Tip If the file size exceeds 5 MB, compress it before uploading. Good-quality images let OCR auto-fill your form fields — saving you from typing everything manually. See Document Quality Guidelines.

Step 2.2 — Entity Details

Review every auto-filled field. OCR is highly accurate but not infallible — misread characters (e.g., O vs 0, I vs 1) must be corrected manually.

Field	Required	Description	Example
PAN Number	✅	Auto-filled from PAN card image. Verify each character.	`AABCA1234D`
Date of Incorporation	✅	Must match your COI, Partnership Deed, or equivalent. Select from calendar.	`15/03/2019`
GSTIN	✅	Your 15-digit GST Identification Number.	`27AABCA1234D1Z5`
GST Exempted	—	If your business is legally exempt from GST, toggle this switch to ON and leave the GSTIN field blank.	Toggle
Date of Commencement	✅	When your business first generated revenue. May differ from incorporation date.	`01/06/2019`

⚠️ GST Exempted Toggle Only use this toggle if your business category or turnover is legally below the GST registration threshold. Incorrectly marking this will be flagged during the JPSL review and require correction.

Step 2.3 — Address Details

Field	Required	Description
Registered Address — Line 1	✅	Street address as listed in your government registration documents.
Registered Address — Line 2	—	Building name, floor, suite number, or landmark.
Pincode	✅	6-digit PIN.
City	✅
State	✅
Country	✅	Defaulted to India.
Business Address	✅	Your day-to-day operational address. Check "Business address same as registered address" to auto-copy if identical. Otherwise, fill in manually.

Step 2.4 — Bank Details & Penny Drop Verification

This is one of the most important steps. Errors here cause settlement failures after you go live.

Field	Required	Description	Example
Account Number	✅	Enter and re-enter to confirm. Copy-paste is disabled — type it twice.	`1234567890123`
IFSC Code	✅	11-character IFSC of your specific branch. Bank Name and Branch Name auto-fill on entry.	`HDFC0001234`
Bank Name	—	Auto-populated from IFSC. Verify it matches your actual bank.	`HDFC Bank`
Branch Name	—	Auto-populated from IFSC.	`MG Road, Bengaluru`
Account Name	✅	Exact name as registered at your bank — must match your Business Legal Name.	`Acme Retail Private Limited`

How Penny Drop Works

After you save your bank details, JPSL's system automatically:

Credits ₹1 to your account to confirm it is active and receiving funds.
Verifies that the Account Name you entered matches the name your bank has on record for that account number.

If the name does not match, the verification fails and you will be asked to correct your bank details before proceeding.

⚠️ Account Name Must Match Exactly "Acme Retail Pvt Ltd" and "Acme Retail Private Limited" are treated as different names and will fail verification. Copy the exact name from your bank passbook, account opening documents, or cheque leaf.

What Happens Next

After completing all fields and passing Penny Drop verification, proceed to Stage 3: Business Profile & Application.

Common Issues at This Stage

Issue	Resolution
OCR fails to read document	Re-upload a clearer image. After 3 failures, the field unlocks for manual entry.
Document upload rejected	Upload a scan of the original document. Photocopies, printouts, and scans of photocopies are rejected as per policy.
IFSC lookup fails	Double-check the IFSC code from your cheque or bank's website. Avoid manual guessing.
Penny Drop name mismatch	Confirm the exact account name with your bank and re-enter it.
GST Certificate upload rejected	Ensure all pages are included if uploading a multi-page certificate as a PDF.

Full troubleshooting: Troubleshooting & FAQ